The problem
Zero-tolerance
A culture often found in healthcare organisations (and many other bureaucracies) where good people happen to do bad things. The bad things are not the mistakes themselves - doctors are human too. The bad thing is the willingness to ignore a mistake, which prevents us from changing for the better.
#SaveTheNext
A talk about zero-tolerance
(Video content in Danish)
In the media
Selection of #SaveTheNext media exposure in TV, radio, newpapers, etc.
See the list
Symptoms
The first three signs of a zero-tolerance culture
- Bureaucracy
- Lack of trust
- Your attributes
Ask why
Error = learning
Mathias' note from a lesson in 7th grade
Curious about what working together might look like?