The problem
Zero-tolerance
A culture often found in healthcare organisations (and many other bureaucracies) where good people happen to do bad things. The bad things are not the mistakes themselves. The bad thing is the willingness to ignore a mistake, which prevents us from changing for the better.
#SaveTheNext
A talk about zero-tolerance
(Video content in Danish)
In the media
Selection of #SaveTheNext media exposure in TV, radio, newpapers, etc.
See the list
Symptoms
The first three signs of a zero-tolerance culture
- Bureaucracy
- Lack of trust
- Your attributes
Ask why
Error = learning
Mathias' note from a lesson in 7th grade
Curious about what working together might look like?